Privacy Policy

Effective Date: 10 August 2024

Welcome to Medset (the “Website”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and other applicable privacy laws.

1. Information We Collect

We may collect the following types of personal data when you use our Website:

Personal Data:

• Name
• Email address
• Telephone number
• Postal address
• Any other information you voluntarily provide through forms or other interactions on the Website.

Technical Data:

• IP address
• Browser type and version
• Time zone setting
• Operating system and platform
• Pages visited on our Website and other usage data

Cookies and Tracking Technologies:

• We use cookies and similar technologies to collect data about your browsing activities. Cookies help us improve your website experience, analyse usage, and provide targeted content.

2. How We Use Your Personal Data

We use your personal data for the following purposes:

• To provide and manage the services and features offered on our Website.
• To respond to your enquiries and provide customer support.
• To send you updates, newsletters, or promotional materials where you have consented to receive such communications.
• To analyse and improve our Website’s performance, content, and user experience.
• To detect, prevent, and address technical issues and security threats.
• To comply with legal obligations and regulatory requirements.

3. Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: Where you have given us explicit consent to process your data (e.g., for marketing communications).
• Contractual necessity: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legal obligation: Where processing is necessary for compliance with the legal obligation we are subject to.
• Legitimate interests: Where processing is necessary for our legitimate interests or those of a third party, your interests and fundamental rights do not override those interests.

4. Sharing Your Personal Data

We will not share your personal data with third parties except in the following circumstances:

• Service Providers: We may share your data with trusted third-party service providers who assist us in operating our Website, conducting our business, or serving our users, provided they agree to keep your data confidential.
• Legal Compliance: We may disclose your data to comply with legal obligations or respond to lawful requests by public authorities.
• Business Transfers: Your personal data may be transferred as part of a merger, acquisition, or sale of all or part of our assets.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. However, no security measures can be 100% effective, and we cannot guarantee the absolute security of your data.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

7. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

• Access: You have the right to request access to the personal data we hold about you.
• Rectification: You have the right to request the correction of inaccurate or incomplete data we hold about you.
• Erasure: You have the right to request the deletion of your personal data, subject to certain exceptions.
• Restriction: You have the right to request that we restrict the processing of your personal data under certain conditions.
• Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transfer that data to another data controller.
• Objection: You have the right to object to processing your personal data where we rely on legitimate interests as the legal basis.
• Withdraw Consent: Where we are processing your data based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please get in touch with us using the details provided below.

8. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for these sites’ privacy practices or content. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on this page with ” revised “Effec”ive Date.” We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us